Archives
Why 8 Degree Themes?
July 3, 2015
November 2, 2015
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8Degree Themes
Read 8 reasons to use our themes here....
What if I am not satisfied with your themes?
July 3, 2015
April 22, 2018
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8Degree Themes
We are sure you won’t be! However to show how serious we’re about the quality of products we offer 7 days Money Back Guarantee. If you are not happy with the theme you can request for refund. We’ll try to solve any existing problem with the theme if we are not able to do so, then we’ll issue you the refund. Make sure to ask sufficient ques...
How long will I receive updates and support?
July 3, 2015
November 2, 2015
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8Degree Themes
For Standard and Developer license, you will receive updates and support for one year, after 1 year you should renew your subscription. But for Master license, you’ll receive support and updates for lifetime, no renewal needed....
What kind of license do you use?
July 3, 2015
November 2, 2015
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8Degree Themes
The source code is 100% GPL. Find out more about the GPL license here....
How long do I need to wait for an answer of my support question?
July 3, 2015
July 3, 2015
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8Degree Themes
Upto 24 hours. However depending upon the volume of tickets in queue and in the weekends – it might take longer. Also we are based in South Asia (GMT + 5:45), and there is a time difference....
What about support?
July 3, 2015
November 2, 2015
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8Degree Themes
Great, you’ll have great time working with our support agents. Following support channels are available: Support forum Support ticket system Email Supports...
Do you provide demo data with your theme?
July 3, 2015
January 15, 2016
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8Degree Themes
Yes, we provide One Click Demo Import feature in the Premium themes only, which you can import from the theme’s customizer panel....
Can your themes be customized to fit my website needs?
July 3, 2015
July 3, 2015
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8Degree Themes
Yes, our themes are highly customizable. The provided PSD files and theme structure and options allows you to create a completely new look for your website. Additionally we offer customization service too. Ask for a quote here....
How I can use a discount voucher?
July 3, 2015
July 3, 2015
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8Degree Themes
If you have a discount voucher, you can input the code during checkout and get discount....
Which payments do you accept?
July 3, 2015
July 3, 2015
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8Degree Themes
We accept PayPal and major credit cards....
