Doctor slider does not work on Chrome Mobile

Home Page 8DegreeThemes Forum Premium Themes EightMedi Pro Doctor slider does not work on Chrome Mobile

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    • #23152
      PurchasedEightMedi Pro(240days Remaining)sameer.mitra
      Participant

      Please open the following link in Chrome Mobile:
      https://www.saharamedical.com.au/

      While testiminials slider is working, the doctors slider is not working.

    • #23168
      8Degree Themes
      Keymaster

      Hi there,

      Thank you for writing in.

      It could be a plugin conflict. Please try deactivating all plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).

      Please do let us know the result.

      Regards!

    • #23242
      PurchasedEightMedi Pro(240days Remaining)sameer.mitra
      Participant

      Thanks for the feedback. Yes, it was fixed by disabling the Woo Commerce plugin. But this has a side effect – text “[wp1s id=”219″]” appears on the home page. Please see the link:

      https://www.saharamedical.com.au/

      again.

      Appreciate any feedback that allows me to remove this unecessary text. We also dont need the woo commerce plugin.

    • #23254
      8Degree Themes
      Keymaster

      Hi there,

      Thank you for writing back.

      Please be sure that you have added the shortcode properly. It seems that you have kept it as a text. Please check.

      Regards!

    • #23300
      PurchasedEightMedi Pro(240days Remaining)sameer.mitra
      Participant

      Sorry, I am not sure what is “shortcode”. Is that a setting on the home page? Thanks.

    • #23301
      PurchasedEightMedi Pro(240days Remaining)sameer.mitra
      Participant

      Okay, found it – it was in Slider setups. Thanks.

    • #23304
      8Degree Themes
      Keymaster

      Hi there,

      Thank you for writing back.

      Please do contact us if you have any questions/issues.

      Regards!

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