Gateway Timeout 403 Error

Home Page Support Premium Themes EightLaw Pro Gateway Timeout 403 Error

This topic contains 2 replies, has 2 voices, and was last updated by  8Degree Themes 2 months, 1 week ago.

  • Author
    Posts
  • #4293

    joseph_butler
    Participant

    I receive a Gateway Timeout 403 Error when I click on Appearance -> Customize
    I receive a gateway Timeout 403 Error when I click on Appearance -> Widgets
    I receive a gateway Timeout 403 Error when i click on Appearance -> Background

    I am on WordPress 4.7.3
    I am using Child theme – receive Gateway Timeout
    I disabled all plugins -> receive Gateway Timeout
    I Used the 1.0.1 Theme and not the child theme -> receive Gateway Timeout
    I Used the 1.0.2 Theme and not the child theme -> receive Gateway timeout

    I switch to Twenty Seventeen Theme – No Problem.

  • #4295

    joseph_butler
    Participant

    Update:

    I have reinstalled WordPress 4.7.3
    I have recreated my .htaccess file
    I have installed 8 Law Lite and it works fine.

    But when I Use 8 Law Pro Version 1.0.1 or 1.0.2 I am not getting a Error 500

  • #4305

    8Degree Themes
    Keymaster

    Hi there,

    Thank you for writing in.

    It seems You don’t have permission to access [yoursite] on the server”.

    So please try to ask with your hosting provider company once.
    And Please follow here:https://www.lifewire.com/403-forbidden-error-explained-2617989.

    Also please send us your site Login details here:support@8degreethemes.com.
    We will also try to solve your issue.

    Thank you!!

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