Header Image Does NOT Work

Home Page 8DegreeThemes Forum Premium Themes 47Street Header Image Does NOT Work

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    • #22898
      sergey
      Participant

      I am having a hard time updating the header image. I go through “Customizing > Default Settings > Header Image” and then I select my image, I crop it, and then it “Current Header” in the sidebar with my image. But my actual header is still just a black header. Even when I publish it, my header image is not showing up. What am I doing wrong?

    • #22899
      8Degree Themes
      Keymaster

      Hi there,

      Thank you for writing in.

      Could you please provide us your site URL so that we can check on this and provide you a better solution.

      Regards!

    • #22944
      sergey
      Participant
    • #22945
      8Degree Themes
      Keymaster

      Hi there,

      Thank you for writing back

      We have checked your site and the header seems to be working fine. Could you please tell us more about this and provide a screenshot regarding the issue?

      Regards!

    • #22968
      sergey
      Participant

      Yes, image I have inserted into the settings has brown color with text, but the actual header appearing is black/gray. Please see this image:
      https://drive.google.com/open?id=1BWLPegFep_6RVm5xJDDcz0x2G-71OJsl

    • #22976
      8Degree Themes
      Keymaster

      Hi there,

      Thank you for writing back.

      Please be sure that you are using the recommended size of the image. It could be you are using a bigger size and it is not showing up.

      Regards!

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