I can't edit costumize

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  • #17930
    PurchasedEightMedi Pro(Expired)
    eva_srm
    Participant

    Please help me

    I want to edit the costumize but it can’t. I have a W3 cache plugin but I have deleted and disabled it but still can’t edit the costumize or my web display. What should I do? Or what plugin causes me to not be able to edit the homepage setups? thank you

  • #17933

    8Degree Themes
    Keymaster

    Hi There,

    This seems new case to us, and the customize should not be affected by plugins unless there is some js error.
    Try disabling plugins one by one and test.
    If not, please email us your site details at support@8degreethemes.com we will check your site and find the solution.

    Thanks!

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