I\'cant import demo

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    • #19460
      PurchasedEightMedi Pro(Expired)kata
      Participant

      I have bought the EightMedi Pro and I cannot import the demo.
      And then, no site logo as well.
      Pls. get in contact with me: klein.tamas@gmail.com

      Thanx, Klein Tamás

    • #19465
      8Degree Themes
      Keymaster

      Hi there,
      We will reply you via email.
      Thank you!!

    • #20765
      PurchasedEightMedi Pro(71days Remaining)Felicia Davis
      Participant

      Hello – same issue. Unable to add demo content. I did install the plugin separately from the youtube video. It is active but does not display under the theme panel. Where do I go to install the demo?

    • #20767
      PurchasedEightMedi Pro(71days Remaining)Felicia Davis
      Participant

      I found it – the YouTube video instructions are old. You have to go to Appearance ->Customize then click Import Data Settings twice to find the button. It worked now!

    • #20771
      8Degree Themes
      Keymaster

      Yes sometimes if execution time is less and there more files to import then you have to run it twice to complete.

      If it hangs for more than 5 minutes, just reload the page and re-click import demo to continue.

      Thanks!

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