I\'cant import demo

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    • #19460
      Anonymous
      Inactive

      I have bought the EightMedi Pro and I cannot import the demo.
      And then, no site logo as well.
      Pls. get in contact with me: klein.tamas@gmail.com

      Thanx, Klein Tamás

    • #19465
      8Degree Themes
      Keymaster

      Hi there,
      We will reply you via email.
      Thank you!!

    • #20765
      Anonymous
      Inactive

      Hello – same issue. Unable to add demo content. I did install the plugin separately from the youtube video. It is active but does not display under the theme panel. Where do I go to install the demo?

    • #20767
      Anonymous
      Inactive

      I found it – the YouTube video instructions are old. You have to go to Appearance ->Customize then click Import Data Settings twice to find the button. It worked now!

    • #20771
      8Degree Themes
      Keymaster

      Yes sometimes if execution time is less and there more files to import then you have to run it twice to complete.

      If it hangs for more than 5 minutes, just reload the page and re-click import demo to continue.

      Thanks!

    • #23536
      PurchasedDeveloper Degree Club(322days Remaining)hello
      Participant

      I have the same problem, I am unable to load the demo content for 8MediPro. Where do I get the plugin people are talking about? Thanks!

    • #23538
      8Degree Themes
      Keymaster

      Hi there,

      Thank you for writing in.

      All the themes will import demo within a short period of time, you don’t have to wait long for it. If somehow you are unable to import the demo then this may be due to the PHP configuration limits that are set too low to complete the process. In that case, you should contact your web hosting service and ask them to increase those PHP configuration limits as follows:

      max_execution_time 900
      memory_limit 256M
      post_max_size 100M
      upload_max_filesize 150M
      max_input_vars 9000

      Once you have all the recommended PHP settings you should be able to import demo.

      Regards!

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