Import demo content

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    • #22980
      PurchasedEightLaw Pro(318days Remaining)dragosivan.ro
      Participant

      Greetings.
      Maybe you can help with a solution. I am using the pro version, but although I press the import button, it says it is complete, but with no results. Thank you!
      The category remains empty.I can mention that the hosting is paid, it is not free hosting. I do not have any security enabled. It remains the same as with the free version of the theme, nothing changed. I just reset the entire wordpress and installed the new theme on a clean wordpress.The theme is inside wp-content/themes/eightlaw-pro.

    • #22983
      8Degree Themes
      Keymaster

      Hi there,

      Thank you for writing in.

      All the themes will import demo within a short period of time, you don’t have to wait long for it. If somehow you are unable to import the demo then this may be due to the PHP configuration limits that are set too low to complete the process. In that case, you should contact your web hosting service and ask them to increase those PHP configuration limits as follows:

      max_execution_time 900
      memory_limit 256M
      post_max_size 100M
      upload_max_filesize 150M
      max_input_vars 9000

      Once you have all the recommended PHP settings you should be able to import demo.

      Regards!!

    • #22985
      PurchasedEightLaw Pro(318days Remaining)dragosivan.ro
      Participant

      Greetings. Thank you for the prompt response. I modified the settings, but now it just constantly loads without a result. I believe we need to try something else. Thank you!

    • #22986
      8Degree Themes
      Keymaster

      Hi there,

      Thank you for writing back.

      We have replied to you via mail please check your mail.

      Regards!

    • #22990
      PurchasedEightLaw Pro(318days Remaining)dragosivan.ro
      Participant

      Thank you! I will check.

    • #22997
      PurchasedEightLaw Pro(318days Remaining)dragosivan.ro
      Participant

      Greetings.
      Unfortunatelly, now it just loads continously. No result.

    • #23036
      8Degree Themes
      Keymaster

      Hi there,

      Thank you for writing back.

      Could you please elaborate on your query more clearly so that we can help you.

      Regards!

    • #23043
      PurchasedEightLaw Pro(318days Remaining)dragosivan.ro
      Participant

      Greetings. 
      I believe more details are in the past email, but I can focus upon the entire information. I installed the pro version of 8law.

      I tried to install the demo content, but it fails in importing the demo content. I changed the settings in PHP according to your instructions, enhancing everything to the maximum values, but not when I press the button to import the demo it just continuously loads. No result in getting that content no matter how long I wait. 

      I sent this information and I was told that the problem might lie with the hosting company because when you try to send the content you get an error. The hosting company is paid for, I have paid hosting, and asks for the error that you receive. I was told that “that your hosting is not giving the privilege”. 

      I  also tried Appearance – install demos. No demos are configured for this theme, please contact the theme author 
      Thank you!

    • #23051
      8Degree Themes
      Keymaster

      Hi there,

      Thank you for writing back.

      Could you please mail us with your login details? We will look at it and find out a proper solution.

      Regards!

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