Importing demo Content Error

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  • #20770
    PurchasedEightLaw Pro(292days Remaining)
    Gilles Conrardy
    Participant

    Hi,

    I have bought the eightlaw pro version theme, and i can’t import de demo content correctly.
    If i do it throught the Import Demo button in the appearance menu, it keeps me waiting without end.
    If I use the one click import module with the files .xml / .dat / … that you provided in an other post, it works but the layout is tottaly messed up ( Just the header with a lot a menu ).

    Could you help me with that? I have no trouble with the lite version…

  • #20772

    8Degree Themes
    Keymaster

    Hi There,

    In such case try resetting the site using “WP Reset” plugin and then retry importing demo from the customizer.
    Sometimes if execution time is less and there more files to import then you have to run it twice to complete.

    If it hangs for more than 5 minutes, just reload the page and re-click import demo to continue.

    If you are still facing issue then email us your sites temporary login details at support@8degreethemes.com
    then our team will look over it.

    Thanks!

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