There is no "Enter Book an Appointment Form Id" field

Home Page 8DegreeThemes Forum Free Themes EightMedi Lite There is no "Enter Book an Appointment Form Id" field

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    • #10251
      Anonymous
      Inactive

      Hello!

      I am trying to configure my Book An Appointment section, and there is no field to add the contact form. It only shows:
      – Enable Disable Book an Appointment
      – Book an Appointment Title
      – Book an Appointment Description
      – Background Image for Book an Appointment

      Does anybody know what could be the problem here?

      Thanks a lot!

    • #10299
      8Degree Themes
      Keymaster

      Hi there,

      There seems to be small bug in the theme please open the theme folder/eightmedi-customizer.php at line number 428 to 443

      if ( class_exists( 'UFBL_Class' ) ) {
      
       //Book an Appointment link
      		$wp_customize->add_setting('eightmedi_lite_appointment_formid', array(
      			'default' => '',
      			'sanitize_callback' => 'eightmedi_lite_sanitize_text',
      			));
      
      		$wp_customize->add_control('eightmedi_lite_appointment_formid',array(
      			'type' => 'text',
      			'label' => __('Book an Appointment Custom Form Id','eightmedi-lite'),
      			'description' => __('Enter shortcode for Custom Form Id','eightmedi-lite'),
      			'section' => 'eightmedi_lite_appointment_section', 
      			'setting' => 'eightmedi_lite_appointment_formid'
      			));
      	}

      replace the code by:

      //if ( class_exists( 'UFBL_Class' ) ) {
      
          //Book an Appointment link
      		$wp_customize->add_setting('eightmedi_lite_appointment_formid', array(
      			'default' => '',
      			'sanitize_callback' => 'eightmedi_lite_sanitize_text',
      			));
      
      		$wp_customize->add_control('eightmedi_lite_appointment_formid',array(
      			'type' => 'text',
      			'label' => __('Book an Appointment Custom Form Id','eightmedi-lite'),
      			'description' => __('Enter shortcode for Custom Form Id','eightmedi-lite'),
      			'section' => 'eightmedi_lite_appointment_section', 
      			'setting' => 'eightmedi_lite_appointment_formid'
      			));
      	//}

      We will fix this issue in our next update.

      Thanks.

    • #13032
      Anonymous
      Inactive

      Thank you!

    • #13033
      Anonymous
      Inactive

      Hi again,

      The field appeared, and I typed the shortcode, but after saving for some reason there is still no contact form in the website. Could I be missing something else?

      Thanks!

    • #13078
      8Degree Themes
      Keymaster

      Hi there,

      we have fixed this issue in our latest version of the theme. please update the latest version of the theme.

      Thanks.

    • #13097
      Anonymous
      Inactive

      Thank you! Unfortunately, after updating the theme, there’s still no changes in the site. I does not show any contact form, and neither does the picture appear.

      Any other thoughts? Thanks!

    • #13098
      8Degree Themes
      Keymaster

      Hi There,

      Have you installed the respective plugin of which shortcode you are using?
      If you could share some screenshots it would be easy to understand for us.

      Thanks!

    • #14207
      Anonymous
      Inactive

      Hi! I’m have this same problem. When I complete the shortcode area and publish it, the form doesn’t appear.

    • #14209
      8Degree Themes
      Keymaster

      If you have latest version of our theme then this should not happen if not then try using this plugin:
      https://wordpress.org/plugins/ultimate-form-builder-lite/

      Thanks!

    • #22783
      cabinatele
      Participant

      Finally put the latest version in and plug in the plugin, change the code and it didn’t work either. What can be done, the form does not appear yet.

    • #22787
      8Degree Themes
      Keymaster

      Hi there,

      Thank you for writing in.

      Could you please provide us your site URL so that we can check on this and provide you a better solution.

      Regards!

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